PRIVACY
POLICY

1. Introduction

Mendez & Son’s Construction, Inc. (“we,” “us,” or “our”) respects the privacy of every individual who visits our website, contacts us for a consultation, or engages our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us through our website (www.mendezandsons.com), our Buildertrend client portal, our contact and consultation forms, and any other digital or in-person communications.

We are committed to complying with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and all other applicable California and federal privacy laws.

2. Information We Collect

Personal Information You Provide

When you request a consultation, submit our contact form, sign a construction agreement, or communicate with us, we may collect:

• Full name and contact information (phone number, email address, mailing address)
• Property address and details relevant to your project
• Project preferences, goals, scope, and budget range
• Financial information necessary for project proposals, deposits, or financing applications
• Photographs or videos of your property provided for project planning
• Communications exchanged via email, phone, text, Buildertrend portal, or in person

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 7 below)

Information from Third Parties

We may receive information from:

• Buildertrend, our project management and CRM platform
• Go High Level, our marketing and lead management platform
• Google My Business and social media platforms (e.g., Facebook, Instagram)
• Third-party financing partners, with your consent

3. How We Use Your Information

We use the information we collect for the following business purposes:

• Responding to consultation requests and project inquiries
• Preparing estimates, proposals, and construction agreements
• Managing active construction projects, including scheduling, permitting, inspections, and trade coordination
• Communicating project updates via Buildertrend, email, phone, or text
• Processing payments and coordinating financing applications
• Marketing our services, including email follow-ups and social media content
• Improving our website, services, and client experience
• Complying with legal obligations, including California contractor licensing requirements

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Subcontractors and affiliated professionals (architects, structural engineers) engaged on your project
• Buildertrend and Go High Level for project management and client communication
• Financing partners, only with your express consent
• Government agencies as required for permits, inspections, and regulatory compliance
• Professional advisors, including attorneys and accountants, as needed
• Service providers who assist with website hosting, analytics, and marketing

All third parties are required to handle your information in a manner consistent with this policy and applicable law.

5. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA and CPRA:

• Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you, as well as the sources, purposes, and third parties with whom we share it.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain legal exceptions (e.g., information needed to complete a construction contract or comply with licensing laws).
• Right to Correct: You may request that we correct inaccurate personal information.
• Right to Opt Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising. If this changes, we will provide a clear opt-out mechanism.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

How to Exercise Your Rights. You may submit a request by contacting us using the information in Section 10 below. We will verify your identity before processing any request and will respond within 45 days, as required by law.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Construction project records may be retained for extended periods as required by California contractor licensing regulations, warranty obligations, and applicable statutes of limitation.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. These may include:

• Essential cookies required for basic website functionality
• Analytics cookies (e.g., Google Analytics) to understand how visitors use our site
• Marketing cookies used in connection with advertising campaigns

We use the Complianz cookie consent plugin to manage your cookie preferences. When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can update your preferences at any time through the cookie settings link available on our website.

For detailed information about the specific cookies we use, their purposes, and their duration, please refer to our Cookie Policy, which is accessible via the Complianz consent banner or the link in our website footer. You may also manage cookies through your browser settings. Disabling cookies may affect certain website features.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our Buildertrend client portal uses secure login credentials, and we limit access to personal information to authorized personnel who need it for legitimate business purposes.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your California privacy rights, please contact us at:

Mendez & Son’s Construction, Inc.
Bay Area, California
(408) 849-7340
dan@mendezandsonsic.com
www.mendezandsons.com

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

© 2025 Mendez & Son’s Construction, Inc. All rights reserved.